Refund & Cancellation Policy

Our cancellation and refund terms for live and recorded courses at QuintEdge.

Last updated: April 2026

1. Cancellation Policy — Live Courses

Students enrolled in any live course (online or classroom) may request cancellation provided the following conditions are met:

  • The student has not attended more than 2 classes (online or offline).
  • No more than 2 classes have been delivered as per the published schedule for the enrolled batch, regardless of attendance.

Cancellation requests must be submitted in writing via email from the registered student email address to info@quintedge.com.

No cancellation will be permitted once the student has attended 2 or more classes, or once 2 or more classes have been delivered per the batch schedule.

2. Cancellation Policy — Recorded Courses

Recorded (self-paced) courses are not eligible for cancellation once enrolment is confirmed. This is because access to all course materials, video lectures, and resources is provided immediately upon enrolment.

3. Refund Policy — Live Courses

3.1 Eligible Refunds

A full refund will be issued if the student requests withdrawal before attending 2 or more classes, and before 2 or more classes have been delivered per the batch schedule.

3.2 Ineligible Refunds

No refund will be issued if the student has attended 2 or more classes, or if 2 or more classes have been delivered per the published batch schedule — regardless of attendance.

3.3 Processing Timeline

  • Eligible refund requests are processed within 1 week of receiving the written request.
  • Refund amount is issued to the original payment method used at the time of enrolment.
  • Funds are typically reflected in the student's bank account within 5–6 business days after processing.

4. Refund Policy — Recorded Courses

No refunds are offered for recorded (self-paced) courses. Since access to all course materials is granted immediately upon enrolment, refunds are not applicable.

5. Company-Initiated Cancellations

QuintEdge reserves the right to cancel or reschedule any course or batch for operational, logistical, or other reasons. In such cases:

  • Enrolled students will be offered a transfer to an alternate batch of the same course at no additional cost.
  • If the course has not yet started and no suitable alternate batch is available, a full refund will be issued.

6. Contact Us

For any questions or concerns regarding our refund and cancellation policy, please contact us:

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